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+1 800 624 1962
+1 980 218 0808
+1 980 989 2018
Email: info@profinancialgroup.com
Pro Financial Group
3440 Toringdon Way Suite 205, Charlotte, NC 28277
Thank you for visiting ProFinancialGroup.com (the "Site"). This Site is powered by Pro Financial Group, Corp. and made available by Pro Financial Group, Corp. as a service. All content, information and services provided on and through our Site may be used only in accordance with the following terms and conditions, as amended from time to time (the "Terms"). The terms "our" and "we" used herein refer to both Pro Financial Group, Corp. and Pro Group Financial, Inc.
YOUR USE OF OUR SITE CONSTITUTES YOUR AGREEMENT TO BE BOUND BY THESE TERMS. READ THEM CAREFULLY BEFORE USING THE SITE. IF YOU ARE A CURRENT OR FORMER AGENT OR USE OUR SITE TO REGISTER AS AN AGENT, YOU ARE ALSO BOUND BY THE AGENT AGREEMENT AS DEFINED THEREIN. FOR THE AVOIDANCE OF DOUBT, IN THE EVENT OF A CONFLICT OR INCONSISTENCY BETWEEN THE TERMS OF USE OF OUR SITE AND THE AGENT AGREEMENT, THE AGENT AGREEMENT SHALL GOVERN AND APPLY.
You are granted a limited, non-exclusive, non-transferable license to access the Site and its content in accordance with these Terms. If you are under the age of 18, you may use our Site only under the supervision of an adult or guardian. Our Site is based in the United States and contains information appropriate for access and use in the United States. We make no representation that any material on the Site is appropriate or available for use outside of Applicable Markets, and access to it from territories where its content is illegal is strictly prohibited. Any references on the Site to specific services or products apply only to those available in the Applicable Markets, and any statements and comparisons with other products on the Site apply only within the Applicable Markets. Those who access the Site from other locations do so on their own initiative and are responsible for compliance with local laws, such as laws regarding the transmission of technical data exported from the United States or the territory in which they reside.
We reserve the right to deny service at our sole discretion and without notice. You are fully responsible for your use of the Site and you agree to indemnify, hold harmless, and defend us from any claim, damage, loss, liability, cost, and expense, including attorneys' fees, resulting from your use or misuse of this Site.
Post or transmit any unlawful, infringing, threatening, defamatory, obscene, indecent, inflammatory, pornographic, or profane material, or any material that could be considered or promotes conduct that could be considered a criminal offense, give rise to civil liability, or otherwise violate any law, is strictly prohibited.
No material from our Site may be copied, reproduced, republished, downloaded, posted, posted, transmitted, or distributed in any way, without the prior written permission of Pro Financial Group, Corp. except to the extent that you may download one copy of the materials on a
single computer for personal, home, non-commercial use, provided that (i) you keep intact all copyright and other proprietary notices and (ii) you do not modify the materials. You may not, without our prior written permission, frame or mirror any material contained on this Site on any other server. Unauthorized use of any of these materials on any other Web site or computer environment is expressly prohibited. All trademarks, service marks, trade names and trade dress are the property of Pro Financial Group, Corp.
Your personal use of our Site is also subject to the terms of our Privacy Statement. You acknowledge that you have read and understand our Privacy Statement and consent to the use of any personal information you provide in accordance with the terms of and for the purpose set forth in our Privacy Statement.
It is your responsibility to save the password you use to access our Site, and to notify Pro Financial Group, Corp. as soon as possible, if you ever suspect that your password has been compromised. We recommend that you change your password regularly to prevent unauthorized access. Because your identification number and password are specific to you, you acknowledge that any use of our site made under your identification number and password is your sole responsibility.
Our Site contains links to other Web sites for your information and convenience, or to provide additional shopping information for other goods and services through our Partner Services and Stores. These third-party Web sites are responsible for, and agree to abide by, their own terms of use for the site. We suggest that you carefully review the terms of use of each site you decide to access from our Site.
The design of the Site, the texts, the content, the selection and placement of elements, the organization, graphics, compilation, magnetic translation, digital conversion and other elements related to the Site are protected by copyright laws, ALL RIGHTS RESERVED . The posting of any of these items on the Site does not constitute a waiver of any rights in such items. You do not obtain ownership rights to any such items viewed through the Site. Except as otherwise noted herein, none of these items may be used, copied, reproduced, downloaded, posted, displayed, transmitted, modified, or distributed in any form or by any means, including, without limitation, electronic, mechanical, photocopying. recording, or otherwise, without the prior written permission of Pro Financial Group, Corp.
Unless otherwise noted, Pro Financial Group, Corp., the Pro Financial Group, Corp. logo, and all product names, trade names, and all other trademarks and logos are trademarks or trade dress of Pro Financial Group, Corp.
in the US, or its affiliates or other companies jointly owned or controlled, or their licensors (the “Marks”). The use or misuse of any Marks or any other material contained on the Site, without the prior written permission of their owner, is strictly prohibited.
These Terms will be effective until terminated by Pro Financial Group, Corp. Your rights under these Terms will automatically terminate if you fail to comply with any of the terms.
All information, data, text, software, music, sounds, photographs, graphics, video, messages, products, services and other materials ("Content") posted to the Site by users, including you, are the sole responsibility of the person who posted. the content. This means that you, and not us, are solely responsible for all Content that you upload, post, transmit or otherwise make available through or on the Site. You are solely responsible for all Content posted under your user account. You represent and warrant that
(i) you own or otherwise control all of the rights in and to the content you post;
(ii) the content is accurate; (iii) use of the Content you supply does not violate these Terms;
(iv) the Content does not infringe, violate or interfere with any intellectual property or other rights of any third party and does not violate any applicable law or regulation; (v) the Content will not cause harm to any person or entity.
In case the Content is considered illegal we will cooperate with the appropriate authorities, including, without limitation, the provision of all necessary information.
If we determine, in our sole discretion, that any Content you post is offensive or inappropriate, we may immediately remove it or require you to remove or amend the Content in question. If you fail to comply with our request within the specified time, we may remove the Content. We are under no obligation, however, to restrict or monitor Content in any way.
You may see or read things on our Site that you do not like or agree with. You understand that by using our Site, you may be exposed to Content that is offensive, indecent or objectionable.
Under no circumstances shall we be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted. , transmitted or otherwise made available through the Site.
We do not control the Content posted on or through the Site by third parties and therefore do not guarantee the accuracy, integrity or quality of such Content. you are exclusively
responsible for any use of or reliance on the Content, including as to its accuracy, completeness, or usefulness.
You acknowledge that we are under no obligation to pre-screen Content, but that we and our representatives shall have the right (but not the obligation), in our sole discretion, to refuse or remove any Content that is available through the Site. Without limiting the foregoing, we and our representatives shall have the right to remove any Content that violates these Terms or any other ProFinancialGroup.com policy or is otherwise objectionable in our sole discretion.
Any material, information, or idea that you submit to us or the Site by any means may be propagated or used by us without compensation or liability to you for any reason, including, without limitation, product development, manufacturing, and marketing. We are under no obligation to keep any entry confidential, return any material you submit to us, or compensate you for the use of any such material under any circumstances. You hereby irrevocably waive any and all claims based on our use of any materials, ideas or information you submit to us.
We reserve the right to monitor compliance with these Terms in some, all, or none of the areas of the Site. You agree that, by providing you with the ability to post information on the Site, we are acting as a passive conduit for distribution and are not accepting any obligation or liability related to any posting or activities on the Site.
conduct set forth below. If you do not behave accordingly, we may revoke your privileges to use all or part of the Site and/or take appropriate action to enforce our community guidelines and rules of conduct.
upload, post, transmit or otherwise make available Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of the privacy of others (including, but not limited to, addresses, emails, phone numbers or any other contact information without the written consent of the owner of such information), which promotes hate, xenophobia or is otherwise objectionable;
cause harm to minors in any way;
impersonate any person or entity, including, without limitation, any of our members, company officers, directors, shareholders, agents, representatives, or users, or falsely state, or otherwise misrepresent, your affiliation with a person or entity ;
falsify letterhead or otherwise manipulate identifiers to disguise the origin of any content posted, transmitted, or otherwise made available through the Site;
upload, post, or otherwise transmit any Content that you do not have a right to upload, post, or transmit under law or under contractual or fiduciary relationships (such as inside, protected, and confidential information accessed or disclosed as part of labor relations or under confidentiality agreements);
upload, post or otherwise transmit any Content or otherwise engage in activities that infringe, violate or interfere with the patents, trademarks, trade secrets, copyrights, rights of privacy or publicity or other proprietary rights of any party;
upload, post or otherwise transmit "spam" or unsolicited commercial email. This includes unethical marketing, advertising, "chain letters" or any other practice in any way connected with "spam" such as (a) sending bulk email to recipients who have not requested the emails or with a false address, (b) promoting a site with inappropriate links, titles or descriptions, or (c) promoting your site by posting multiple submissions on public forums that are identical;
upload, post or otherwise transmit any material that contains application viruses, Trojan horses, malware or any other computer code, files or programs designed to
alter, destroy or limit the functionality of any computer software or hardware or telecommunications equipment, or intercept messages sent from a computer or communication device;
interfere with or create problems with the Site, servers or networks connected to the site, or disobey any requirements, procedures, policies or rules of networks connected to the Site;
intentionally or unintentionally violate applicable local, state, national, or international laws, including, without limitation, regulations promulgated by the United States Securities and Exchange Commission, the rules of any national stock exchange, or otherwise, that include, but are not limited to, the New York Stock Exchange, the United States Stock Exchange or NASDAQ and any regulations having the force of law;
"stalk" or otherwise harass a person;
promote or provide instructive information about illegal activities, encourage physical harm or injury against any group or person, or encourage any act of cruelty against animals. This may include, without limitation, providing instructions on how to assemble bombs, grenades, and other weapons or incendiary devices;
offer for sale or sell any item, merchandise or service through our Site
use the Site as a delivery service to another website;
allow third parties to use it in a way that violates these Terms or any other policy of profinancialgroup.com
take steps to interfere with or compromise our security measures in any way;
use the site for fraudulent purposes;
collect or harvest any information about other Account holders, including, but not limited to, personal information or data;
sell, lease, rent, trade, sublicense, assign, transfer or in any way grant rights to your Account or password, including without limitation through the use of any third party website or service;
copy the Site or any portion thereof (other than as provided under United States copyright laws);
remove any proprietary information notices from the Site;
cause, allow or authorize the modification, creation of derivative works or translation
from the Site without our express consent;
sell, assign, rent, lease, broker, or otherwise confer rights in connection with the Site, including, without limitation, granting sublicenses to any other person or entity;
attempt to decompile, reverse engineer, disassemble, modify, or illegally access the Site or disable or hijack any encryption or digital rights management technology we have implemented with respect to the Site or information that the Site or we transmit, process, or we store;
use the Application in any manner not permitted by this policy or in any way exceed the scope of our services for which you registered (ie, access and use tools to which you are not entitled).
OUR SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND THOSE ARISING BY STATUTORY OR OTHERWISE BY LAW OR OF BUSINESS PRACTICES. WE MAKE NO REPRESENTATIONS OR WARRANTIES, WHATSOEVER, REGARDING THE COMPLETENESS, ACCURACY, CORRECTNESS, COMPLETENESS, RELIABILITY, CURRENCY, ADEQUACY, FITNESS, FUNCTIONALITY, AVAILABILITY OR OPERATION OF THIS SITE OR THE CONTENT OR SERVICES PROVIDED ON OR ACCESSIBLE FROM THIS SITE HE. WE DO NOT WARRANT THAT THE OPERATION OF THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THIS SITE IS FREE OF VIRUSES OR OTHER COMPONENTS THAT ARE HARMFUL TO EQUIPMENT OR SOFTWARE.
You agree to indemnify and hold Pro Financial Group, and its parent, subsidiaries, affiliates, officers, agents, co-brand partners, licensors and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your Content, your use of this Site, your connection to the Site, your violation of these Terms or any other applicable policies, your violation of the rights of any other, or breach of any representation or warranty by you under these Terms, whether you are a registered user or not. You are solely responsible for your actions when using the Site, including, but not limited to, costs incurred for Internet access.
UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE, NOR ASSUME LIABILITY, FOR ANY DIRECT, INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THIS SITE (OR THE CONTENT OR SERVICES PROVIDED ON OR ACCESSIBLE FROM THIS SITE), OR OTHERWISE, EVEN IF WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
If, notwithstanding other provisions of these Terms, Pro Financial Group is found liable to you for any damage or loss whatsoever arising out of or in any way related to your use of the Site or any Content, the liability of Pro Financial Group in no case will it exceed US$100.00. Some jurisdictions do not allow limitations of liability, so the above limitations may not apply to you.
Detailed information regarding applicable product warranties can be obtained on this Site, or by contacting us as described in the "Contact Us" section, and we will assist you.
For Agents with a business run by Pro Financial Group, Corp., your user license includes a revocable right to access and use certain confidential, proprietary, and trade secret business information, including, but not limited to, Line of Sponsorship (LOS) information, that is, information that Pro Financial Group, Corp. has collected and that discloses or relates to some or all of the specific sponsorship arrangements within the Plan of Independent Business Owners, including, but not limited to, Business Owner lists, sponsorship trees, and all business performance and Business Owner contact information generated therefrom (Inside Information) that you may access through the Site. You acknowledge that Pro Financial Group, Corp. is the sole owner of all Proprietary Information and you agree to hold all Proprietary Information in the strictest confidence and to use it only as authorized by Pro Financial Group. You agree not to collect, access, list, or otherwise use Proprietary Information except as authorized by Pro Financial Group, Corp. under the Agent Rules of Conduct and the rules and procedures outlined in the Agent Agreement.
Although we make reasonable efforts to include correct and up-to-date information on our Site, we do not warrant or represent that this Site will be error-free. Data entry errors and other technical issues can, on occasion, result in information being displayed incorrectly. We reserve the right to correct inaccuracies or typographical errors on our Site, including prices and availability of products and services, and will not be responsible for such errors. We may also make improvements and/or changes to the features, functionality, and content of the Site at any time. If you see any information or description that you think is incorrect, please contact
us as described in the "Contact Us" section below, and we'll verify for you.
Except to the extent the Agent Agreement applies, these Terms are governed by and construed in accordance with the laws of the State of North Carolina (without regard to its conflicts of laws principles), and you hereby consent to the exclusive jurisdiction of the state or federal courts of the State of North Carolina to adjudicate any dispute arising under or in connection with this Agreement. Any controversy or dispute arising out of your use of our Site will be brought before the Circuit Court of Mecklenburg County, North Carolina. You waive any objection based on inconvenient forum. If any provision of these Terms is found to be unlawful, invalid, or for any reason unenforceable, then that provision will be deemed deleted and will not affect the validity or enforceability of any other remaining provision.
We reserve the right, at our sole discretion, to change these Terms at any time. Updated versions of these Terms will be posted here on our Site and are effective immediately. The latest version date is posted below. Please check back often, especially before using the Site, to see if these Terms have changed. Your continued use of the Site following any changes to the Terms constitutes your consent to such changes.
If you have any concerns about the Site or these Terms, please email or call us at the number below: We will make reasonable efforts to address your concerns and remedy any issues you bring to our attention.
Contact us or call 800-624-1962
Pro Financial Group, Corp. respects the intellectual property rights of others and expects its users to do the same. Pro Financial Group, Corp. may remove content that, in its sole discretion, appears to violate the rights of others.
If you believe that any content posted on Pro Financial Group, Corp. violates your intellectual property rights, please notify Pro Financial Group, Corp.'s Intellectual Property Agent by following the instructions:
Notices of alleged infringement should be sent to the following Designated Agent for this site:
Pro Financial Group, Corp.
3440 Toringdon Way, Suite 205, Charlotte, NC, 28277
To be effective, the notice must be a written communication to the Designated Agent above, including the following:
A physical or electronic signature of the owner of the intellectual property rights or a person authorized to act on their behalf;
Identification of the rights that are claimed to have been infringed, or, if there are multiple rights infringed on a single online site included in one notification only, a list of the multiple rights that have been infringed on that site;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to it is disabled, and information reasonably sufficient to permit the service provider to locate and remove the material;
Information allowing the service provider to communicate with the complaining party, such as an address, telephone number and, if available, an email address through which the complaining party can be reached;
A statement that the complaining party has a good faith knowledge that use of the material is not authorized by the copyright owner, its agent, or the law; and a statement that the information in the notification is correct, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed.
Updated and current as of January 20, 2023. Copyright ©2023 Pro Financial Group, Corp.
All rights reserved. Rules of conduct Back to the start Introduction
Definitions Becoming an Agent
Responsibilities and Obligations Presentation of the Plan, Sponsorship and Support Maintenance of Sponsorship Lines Business Support Materials
Trademarks and Works Protected by Reproduction Rights
Enforcement of the Agent Agreement (Remedies in Case of Breach) Modification of the Agent Agreement
Dispute Resolution Procedures
The Rules of Conduct (“Rules”) are an important part of the agreement between Pro Financial Group, Corp. and the Agent (the “Agent Agreement”). The Rules have been carefully
developed in consultation with our legal department, and have been implemented after informing Agents and evaluating their comments.
Agents own and operate their own Independent Businesses (“IBOs”). Pro Financial Group, Corp. recognizes the value of the contributions that Agents who have achieved business goals can make to the development of other Agents whom they sponsor and support under the Rules. As Agents develop into established leaders, they play an increasingly important role in advising, educating, and training other Agents about the business of Pro Financial Group, Corp. Among other things, the Rules were designed to ensure that all Agents have the support they need to continue the development of their agents with Pro Financial Group, Corp.
Under the Agent Agreement, Agents receive substantial benefits, including the right to purchase products through Pro Financial Group, Corp. at Agent's price for resale; the right to sponsor others to become an Agent and sell products offered on Profinancialgroup.com; the right to qualify for bonuses under the Pro Financial Group, Corp. Agent Compensation Plan (“Plan”); the use of Pro Financial Group, Corp. intellectual property in accordance with the Rules, and various forms of support for Agents and their Clients. As part of its commitment to support the opportunity available to Agents, Pro Financial Group, Corp. invests considerable resources in maintaining its reputation, Line of Sponsorship (“LOS”) and LOS Information to provide Pro Financial Group and Agents a competitive advantage. Both the Agents and Pro Financial Group, Corp. share a competitive business interest in maintaining and protecting such resources and interests. The Rules provide important safeguards for Agents and Pro Financial Group, Corp. in this regard, as well as contractual rights and obligations.
As part of the Agent Agreement, Agents are bound by the Rules.
Prospect means a prospective Agent.
Region means The United States.
Acceptance Or Rejection Of The AGENT Registration Agreement: Pro Financial Group, Corp. reserves the right to accept or reject any Agent Registration Agreement. A registration will be deemed accepted by Pro Financial Group, Corp. upon receipt by Pro Financial Group, Corp. of a completed and signed Agent Registration Agreement in accordance with Rule 3.1, when your
content is verified against Pro Financial Group, Corp. database records and whether the record does not violate any Rules of Conduct.
In cases where the IB is jointly owned, such as in the case of a marriage or partnership, and one of the spouses or partners dies, unless they have previously made provisions to the contrary, Pro Financial Group, Corp. will recognize the surviving spouse or partner(s) as the owner(s) of the IB. The survivor(s) must submit a certified copy of the death certificate for Pro Financial Group, Corp. to change their records.
In those cases in which the IB is operated as an entity in accordance with Rule 3.3, and one of the owners of said entity dies, said entity will continue to operate the IB, as long as the entity complies with the requirements of Rule 3.3. and the successor of the deceased operator is an Agent in full compliance with the Rules. The entity will notify Pro Financial Group, Corp. of the change in ownership or control of the entity by submitting the existing applicable Entity Agreement reflecting the proposed changes; and any proposed change in ownership or control of the entity requires the express approval of Pro Financial Group, Corp. in writing.
In cases where an Agent disposes of an IB in will, Pro Financial Group, Corp. will recognize the terms of the transfer provided the beneficiary is an Agent in compliance with the Rules.
If there is no qualified Agent in position to manage an IB due to probate or court proceedings, Pro Financial Group, Corp. will have the option of entering into a service agreement with another Agent, preferably upline, in the Line of Sponsorship, to manage the IB until the procedures are complete.
Pro Financial Group may use a third party provider to pay bonuses and/or other money earned by Agents under the Plan. Agents must (a) register with any provider of Pro Financial Group's choice and remain registered with any provider of Pro Financial Group, Corp.'s choice, which is subject to change, as long as they remain an Agent, including accepting the provider's currently applicable terms and conditions, if any, and (b) provide such provider with all information it requires, which may include, but is not limited to, a primary email address and tax identification number, to allow the provider to make payments to Agents on behalf of Pro Financial Group, Corp. Current provider registration and other requirements for making payments to Agents can be found at profinancialgroup.com
vending machines, unauthorized websites, military stores, professional salons or offices.
They must provide each Prospect with a copy of the prospectus authorized by Pro Financial Group containing the average earnings, revenue and sales figures presented as percentages as published by Pro Financial Group, and verbally inform the Prospect that the brochure contains the average figures. earnings, revenues and average sales as published by Pro Financial Group.
They must only use materials authorized by Pro Financial Group or Business Support Material authorized for use with Prospects, in accordance with Rule 7 (Business Support Material).
They should not use lifestyle-related examples, eg, travel, automobiles, successful Agent residences, and contributions to charitable causes, unless such benefits have been earned as a result of building a successful IB.
They should not mention or imply that a successful IB can be built in the form of a wholesale club.
They shall not mention or imply that Agents are not required to do retail sales or market products.
They shall not ask or encourage a Prospect to purchase anything that is not included in the Business Support and Services fee specified in the Agent Registration Agreement, nor shall they encourage the Prospect to purchase products or services not identified in the Agent Registration Agreement. Agent. The only requirements that an Agent may request from a Prospect who wishes to register will be the payment of the Business Services and Support fee and their signature on a completed Agent Registration Agreement, and that they send it to Pro Financial Group.
They shall not register or sponsor new Agents in a manner that manipulates the Agent's position in the LOS.
Compliance With The Rules: The sponsor must be an Agent who fully abides by the Rules of Conduct.
Access to Agent Agreement: Sponsor shall ensure that all Agents whom it sponsors have access to, and an opportunity to read, the Agent Agreement.
Training And Motivation: The sponsor must be able to train and motivate the Agents it has sponsored, with a minimum of help from the upline. Agents may fulfill this obligation through the use of Business Support Materials approved in accordance with Rule 7.
Service Agreements: If an Agent is unable or unwilling to serve their sponsored Agents with proper training and motivation, they must make written arrangements with their first qualified upline mentor to provide this service.
Distribution of Performance Bonuses: Some Agents receive Performance Bonuses from Pro Financial Group, a portion of which may be payable to downline Agents. Agent may not withhold any portion to which a downline Agent may be entitled, even if the downline Agent owes any private debt to the upline Agent, unless there is a written agreement between the parties permitting such retention. Even with such written agreement, the upline Agent may only retain the net portion of the Performance Bonus corresponding to the Agent in question, but not the portion that may correspond to other downline Agents.
Provide or provide access to regular sales meetings for the purpose of training and inspiring Downline Agents and maintaining frequent contact with all of them.
Ensure compliance with the Rules of Conduct by downline Agents.
Agents acknowledge and agree not to dispute that: (i) the information relating to the Line of Sponsorship is confidential and a valuable trade secret belonging to Pro Financial Group; (ii) the information related to the Line of Sponsorship is the exclusive property of Pro Financial Group; and (iii) that Agents have no rights with respect to information related to the Line of Sponsorship. Agents agree not to challenge or interfere with Pro Financial Group's authority to grant licenses or sublicenses for the use of information related to the Line of Sponsorship. Agents shall not claim or seek to obtain any rights or protections with respect to information related to the Line of Sponsorship beyond the limited rights or protections that may be specifically granted by this Rule.
An Agent may use LOS information only with Pro Financial Group's prior written permission, which may be expressed through a general posting (to all Agents) or through specific writings to one or more Agents. Any permission granted by Pro Financial Group shall constitute a limited, non-exclusive, non-transferable, revocable license by Pro Financial Group for an Agent to use LOS Information only as necessary to facilitate your IB as permitted by these Rules of Conduct. Pro Financial Group reserves the right to deny or revoke any such licenses upon reasonable notice to Agent, specifying the reasons for such denial or revocation when, in Pro Financial Group's reasonable opinion, it is necessary to protect the confidentiality or value of Line of Sponsorship Information.
All Agents must hold information related to the Line of Sponsorship in the strictest confidence, and must take all reasonable steps to safeguard it and preserve confidentiality. Agents shall not collect, organize, access, list, use or otherwise disclose any information relating to LOS, except as authorized by Pro Financial Group. Likewise, Agents must not disclose information related to the LOS to third parties, nor use such information in connection with other businesses or to compete, directly or indirectly, with the businesses of Pro Financial Group.
In these Rules, "Business Support Materials" ("BSM") means all products and services (including, but not limited to, promotional materials, books, magazines, flipcharts and other printed materials, web literature, web sites, advertising, audio, video, or digital media, meetings, educational seminars, and other types of materials and services) that (i) are designed to recruit or educate Prospects, Clients, or prospective Clients of Pro Financial products or services Group, or to support, train, motivate or educate Agents, or (ii) that incorporate or use one or more of Pro Financial Group's Trademarks or copyrighted works, or (iii) that are offered in a meaningful way implicit or explicit affiliation, connection or any association with Pro Financial Group. Unless otherwise specified in writing, Agents acknowledge that nothing in this rule, or any other rule, shall be construed or construed as a license or other permission to incorporate any LOS information into any BSM.
Agents may only sell BSM as set forth in Rules 7.1 and 7.2. BSM created, used, promoted, distributed or offered for sale by or to Agents must: (a) comply with all Quality Assurance Standards and any applicable Rules of Conduct in connection with their use, promotion and sale; (b) submitted to Pro Financial Group for review prior to use, promotion, distribution or sale; (c) be authorized by Pro Financial Group; and (d) if required by the BSM category, carry the authorization number provided by Pro Financial Group. Except in the cases explicitly mentioned in the Quality Assurance Standards, the BSM may not be offered for sale to the Prospects. Agents eligible to sell or promote BSM may obtain a copy of the currently applicable Quality Assurance Standards from Pro Financial Group upon request.
The Pro Financial Group Satisfaction Guarantee and Buy-Back Rules do not apply to materials not sold by Pro Financial Group. BSM may only be sold if subject to the buyer's right to return such materials for a refund in accordance with the following provisions:
Except as provided in Rule 7.1.2.2, any Agent who chooses to sell tickets for seminars, events and other business meetings is obligated to refund tickets purchased for the personal use of the buyer during a period of 30 days after the event, provided that the dissatisfied buyer has personally attended the event. Said refund will be for the portion of the cost of the event related to the entrance to it and will not include the cost of travel, food or hotel accommodation.
BSMs offered as subscriptions to websites and downloadable media are subject to the following requirements in addition to Rule 7.1.2: (a) Buyers who cancel subscriptions to websites are entitled to a refund of months unused amounts of any prepaid subscription; and (b) Purchasers of downloadable materials are entitled, if dissatisfied, to obtain a replacement download of equal value within 30 days from the date of purchase of such downloadable material.
Agents promoting, selling, distributing or offering for sale BSM shall: (a) ensure that such BSM is not sold or offered for sale in conjunction with the Agent's registration
in; (b) provide purchasers of such BSM with any statements or other information that Pro Financial Group may require from time to time; (c) clearly inform all purchasing Agents that the purchase of BSM is optional, strictly voluntary, and may be helpful, but is not necessary for the creation of a successful independent business; and (d) inform the buyer of the refund procedures applicable to such BSM in accordance with Rule 7.1.2.
No Agent may record Pro Financial Group presentations without the prior written consent of Pro Financial Group. An Agent may make a single recording of talks or presentations made by persons other than Pro Financial Group employees at any meeting sponsored by Pro Financial Group, provided the recording is for their personal use and is not reproduced for any reason.
Although the specific content of live seminars, business meetings and events or other similar BSM must comply with the Quality Assurance Standards, such BSM does not require prior authorization from Pro Financial Group, unless or until the content is reduced to a fixed medium (for example, print, audio or video) for use with Agents or Prospects.
An Agent purchasing, promoting, distributing, or offering BSM for sale shall use reasonable efforts to determine that the quantity and cost of the BSM are reasonably related to the sales volume and earnings of the purchaser's IB.
Agents may host Agent seminars, events or business meetings that coincide with their training obligations as Sponsors or Platinums.
Agents creating, using, selling, promoting or distributing BSM other than as set forth by Pro Financial Group must obtain written permission from Pro Financial Group in order to make use of any Marks, copyrighted or proprietary material. intellectual property of Pro Financial Group that is related to said BSM.
Agents creating, using, selling, promoting, or distributing BSM shall not infringe the copyright or copyright of Approved Providers, other Agents, or third parties.
The Pro Financial Group Trademarks and copyrighted works are important and valuable business assets of Pro Financial Group. The Marks help identify the source and reputation of Pro Financial Group's products and services, and distinguish them from competitors' products and services. Pro Financial Group takes all reasonable efforts from a business perspective to prevent misuse of the Marks, including the implementation of Rules of Conduct, accreditation of authorized vendors, and a corporate identity program that mandates correct and consistent use of the Marks. the Marks, both in their appearance and in their content.
reproduction. Any permission granted by Pro Financial Group shall constitute a limited, non-exclusive, non-transferable, revocable license to use such Marks and copyrighted works solely in connection with Pro Financial Group's business within the Region. Subject to conditions and specifications published or specifically provided in writing from time to time, the Marks and copyrighted works may be used exclusively in: (a) indoor and outdoor office signs; (b) any form of vehicle wraps; (c) telephone listings; (d) promotional literature; (e) stationery; (f) premiums, and (g) business cards. Other proposed uses will be considered upon request. Without limitation, Pro Financial Group will not authorize Agents to use the Marks on paper checks.
Compliance with the Agent Agreement is essential to the preservation of a robust and viable business for Agents and for Pro Financial Group. Both Agents and Pro Financial Group have rights and responsibilities in case of breach of the Agent Agreement.
A written warning to an Agent and/or their upline or downline Agents in the Line of Sponsorship.
Retrain an Agent and/or their upline or downline Agents in the Line of Sponsorship.
The suspension of some or all of an Agent's rights for a specified period or until certain conditions are met.
Withdraw or deny an award, trip, distinction or some other incentive.
Withhold any monthly or annual bonus or incentive pay.
Compensation remedies as appropriate.
Transfer of an Agent or a group of Agents.
Termination of an Agent Agreement.
If an Agent decides to contest any action taken by Pro Financial Group pursuant to this Rule, they must submit the matter to the Dispute Resolution Procedures described in Rule 11.
If an Agent chooses to challenge the validity of a Rule or other term of the Agent Agreement, they must first contact Pro Financial Group in an effort to resolve the problem. If the Agent is not satisfied with Pro Financial Group's response, the dispute shall be resolved by Arbitration as set forth in Rule 11.5.
Pro Financial Group may modify the Agent Agreement.
For further assistance, contact Customer service.
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